Privacy Policy

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data (RGPD) and LO 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform you about the treatment of personal data that you provide us through this Web

Who is responsible for the processing of your personal data?

Company name: CILLAR DE SILOS SL

CIF: B09290917

Mailing Address: Paraje el Soto S/N – 09370 – Quintana del Pidio – Burgos

Phone: 947545126

Contact email: bodega@cillardesilos.es

For what purpose will we treat your personal data?

As a User of the Web (contact form / emails sent to the email addresses that appear on the page): The data will be used to respond to your requests for information, comments or suggestions, establish contact to visit our wineries, always through the contact section or the email addresses and telephone numbers that appear on our page, and maintain communication with the interested party.

As a follower in RRSS: The data that you have provided to the social network will be used to maintain a mutual follow-up of our accounts and to always be able to contact you through the chosen social network. We will manage the communications through them in accordance with the terms and conditions of each social network. You will always receive the information through the social network in question and as long as you are a follower of the person in charge of it. Each of these social networks has its own terms and conditions and are entities outside of us.

As a user of the Blog: To comment on the posts published on our blog, the user has to provide the information requested as it is necessary for its management. Your email address will not be published. Your data will be used to send you an email with the comments made to the entry you have commented on and/or notify you of new blog entries, if you choose this option.

As a registered user: The data provided through the registration form will be processed in order to create an account for registration as an identified user, which will allow you to make purchases/orders on our website to remember your information when making future purchases/orders, streamline your purchasing process, as well as access information on your orders, invoices and track their status.

As a customer:Your data will be used to manage your purchase in our virtual store and the derived economic management.

What is the legitimacy for the processing of your personal data?

As a Web User: Consent/request for pre-contractual measures (request for a quote or specific information about a product or service) in accordance with Art. 6.1.a) and Art.6.1. b) of the RGPD respectively

As a follower in RRSS: Consent of the interested party Art. 6.1.a) of the RGPD

As a user of the Blog: Consent of the interested party Art. 6.1.a) of the RGPD

As a registered user: the treatment is necessary for the application, at the request of the interested party, of pre-contractual measures in accordance with art. 6.1 b) of the GDPR

As a client: Contractual relationship Art.6.1. b) and compliance with legal obligations in the economic and fiscal field Art. 6.1.c) of the RGPD

How long will we keep your personal data?

As a User of the Web: Kept until its purpose is fulfilled or until the consent given is revoked.

As a follower in RRSS: They will be kept until you revoke the consent given or stop following us or mark you no longer like

As a user of the Blog: They will be kept until you revoke the consent given.

As a registered user: Until you notify us of your intention to delete your registration as a customer.

As a client: Kept by legal obligation for at least 5 years to meet possible responsibilities arising from the contractual relationship maintained

Will we transfer your personal data?

As a User of the Web:Your personal data will not be transferred except by legal obligation

As a follower in RRSS: Your personal data will not be transferred except by legal obligation

As a user of the Blog: Your personal data will not be transferred except by legal obligation, but you must take into account that your name or Nick along with your comment on the blog will be published.

As a registered user: Your personal data will not be transferred except by legal obligation

As a client: Your personal data will be transferred to banking entities for the collection of billed services or purchases made, as well as to the Tax Administrations to meet the legal obligations in this matter.

What rights do you have when you provide us with your personal data?

As an interested party, you have the rights indicated below, but keep in mind that in the case of social networks we access the personal data that appears in your profile as a result of the mutual monitoring carried out exclusively on our Facebook, Pinterest or Instagram accounts, therefore, we understand that the exercise of rights over your personal data must be carried out on the social network itself, despite which we inform you of what they are

Right of Access: You have the right to know if your data is being processed and to receive that information in writing through the requested means.

Right of Rectification: You have the right to request the rectification of your data if they are inaccurate or incomplete.

You have the right to request the deletion of your data, however, you must take into account that the right of deletion is limited when there is a legal obligation to retain or block your data.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims, the protection of third parties or for reasons of important public interest.

In certain circumstances and for reasonsrelated to your particular situation, you may object to the processing of your data. The person in charge will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

When the processing of your data is based on consent or is necessary for the execution of a contract or pre-contract and is carried out by automated means, you will have the right to portability of your data, that is, to be delivered in a structured format, for common use and mechanical reading, even to send them to a new person in charge.

Any interested party may submit a claim before the competent Control Authority in matters of Data Protection, especially when you have not obtained satisfaction in the exercise of your rights and the way to contact it would be to write to the Spanish Agency for the Protection of Personal Data in C/Jorge Juan nº 6, 28001 Madrid or through its electronic headquarters at www.agpd.es

The models for requesting the exercise of your rights are found in the Privacy Policies / rights section of our website, you can also request them in writing to the address of the person in charge and you can even obtain them at the electronic headquarters of the Control Authority at www.agpd.es and must be sent to the postal or electronic address of the person in charge.